A MULTIDIMENSIONAL MEASUREMENT SYSTEM WITH BALANCED SCORECARD

This paper aims at proposing a multidimensional measurement system with balanced scorecard (BSC), in which Fuzzy Structural Modeling is applied to build up structural models of perspectives by multi-evaluators, and a multiattribute decision making based on Choquet integral for weighting and integrating the evaluation values of perspectives. Furthermore, we introduce fuzzy inference mechanism to obtain the integrated value through inferring individual linkages among the outcome measures and drivers. From doing this, the system provides evaluators with a mechanism to incorporate subjective understanding or insight to evaluation process, and the evaluation can be conducted under consideration of decision-makers' differences on values, beliefs, attitudes, and understandings for the given problem set logically and analytically. In order to show how the system works and inspect its effectiveness, an example is illustrated.

Research papers E

AN10073427

43

1

23

2008-01

英語

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紀要論文

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